As a Tech Lead with over 10+ years of experience specializing in backend development and 5+ years in full-stack roles, I bring a proven track record of success in guiding and leading software engineering teams. Proficient in Java, Php,GraphQL,Kafka, TypeScript, and React, I excel in designing and implementing scalable solutions while effectively collaborating with cross-functional teams. I have demonstrated expertise in driving project success, fostering team collaboration, and staying abreast of emerging technologies. I am eager to contribute my leadership skills and technical proficiency to advance innovative software solutions in a challenging role.

Senior Software Engineer| Tech Lead / Wayfair

May 2019 - Current

• As a Technical Lead Full Stack Engineer in the post-order team, I lead and enhanced the workflow platform, enabling customers and agents to seamlessly handle post-order issues such as cancellations, buyer's remorse, shipping address changes, and delivery method modifications.
• Worked as a Lead Backend Engineer in the Customer Assurance team, driving key initiatives to reduce customer contacts by delivering proactive and timely communications via emails and SMS.
• Led the integration of workflow platforms into Partner Home, eliminating dependency on agents for issue resolution and empowering suppliers to provide assistance, replacement parts, and discounts directly.
• Optimized the returns workflow, reducing operational costs and saving Wayfair ~$3.8M by waiving return shipping fees for store credit mattress returns.
• Architected and migrated support ticketing to a dedicated subgraph, improving system scalability, modularity, and operational efficiency across teams.
• Enhanced payment workflows by integrating with payment gateway platforms (Stripe and Braintree), streamlining refund and transaction-heavy processes, and improving customer payment experiences.
• Implemented real-time observability enhancements, including Datadog logging and dashboards, improving issue tracking, debugging efficiency, and workflow stability.
• Mentored junior engineers, led knowledge-sharing sessions, and contributed to team growth by conducting engineering interviews and reviewing RFCs.

Associate Senior Software Engineer / Oracle Cerner

Oct 2014 - May 2019

• Boosted the performance of the Revenue Cycle application by over 50% through parallel processing, significantly improving load times.
• Designed and improved the performance of MPage rendering within Cerner’s Revenue Cycle application by 40% and fixed major security flaws.
• Designed single instance feature project where an application would launch single instance of another application and would automatically change the patient context when required.
• Maintaining Central service framework that manages large-scale patient data.
• Developed framework for embedding MPages within Orion framework using Ruby on Rails. Used docker for building application. This was pursued as revenuecycle hackathon project
• Worked on pass-through feature that would use systems credential to automatically login to any iAware applications without asking for additional authentication.
• Designed Message Center notifications feature that would poll for new incoming messages.
• Took initiative of introducing Splunk in the team for analyzing application logs in different domains and proactively logging JIRA and fixing before being reported. This improved team performance tremendously.
• Worked extensively on troubleshooting and fixing major internal and external client issues related to performance of application

Software Engineer Intern / Network Automation

Jan 2014 - May 2014

• Developed and tested features of Automate 10.0.2, network automation proprietary software providing central management hub for administration of all automation assets.
• Worked on Amazon EC2 and Map Reduce API for automating and testing large computations on a dataset.

Software Engineer in Test Intern / Teradata Corporation

May 2013 - Aug 2013

• Worked on creating NCLI plugin that would check the integrity of database during an upgrade of cluster.
• Designed stress performance framework for all cluster nodes that would graphically show its real time data using d3.js.

University of Southern California

2012-2014

M.S. Computer Science

Birla Institute of Technology and Science

2007 - 2011

B.E(Hons) Computer Science